Read about our
Terms of Sales & Delivery
Delivery is ex works Hadsund, and shipment is on buyer’s own account and risk. The buyer shall insure the shipment and Actulux A/S is not responsible for any damages or larceny during transport. Provided that no special instructions are available before dispatch Actulux A/S is free to choose the cheapest way of transport on the basis of our judgement.
Time of delivery is estimated and without any obligations for Actulux A/S. Any delay does not entitle the buyer to cancel the order unless Actulux A/S accepts. Actulux A/S does not take any responsibility for consequences of delay caused by force majeure, strike, lock out, interruption of work, war, import- or export embargo or any other circumstances in Denmark or abroad, which we cannot control. Penalties for delay in delivery or compensation for loss caused by delay will not be satisfied.
Actulux A/S is responsible for the goods delivered being free from defects in materials and workmanship at the time of delivery. Immediately after delivery, it is the responsibility of the buyer to carry out a thorough and careful examination of the goods delivered and to make a written complaint to Actulux A/S within 7 days in the event of missing products and/or defects and deficiencies. Complaints do not entitle the buyer to retain payment for the goods delivered. Goods delivered will remain the property of Actulux A/S until the payment has been fully paid. Goods can only be returned if an agreement is made. A handling fee of 20% will be deducted from the invoiced price.
In no event Actulux A/S shall be liable for defects for which Actulux A/S has not been notified in written of within 2 years after delivery to the buyer. In the event of a defect for which Actulux A/S is responsible, Actulux A/S shall at its discretion remedy the defect by replacement and/or further deliveries.
Actulux A/S shall be under no liability in respect of any defect in the goods caused by transport or installation for which Actulux A/S is not responsible, improper use – including use beyond any product approval or certification, insufficient or inadequate installation and maintenance and externalities beyond Actulux A/S’ reasonable control.
If any disagreements occur, the disputes shall be settled at a Danish court according to Danish legislation. Actulux A/S’ liability for damages is limited to maximum DKK 1.000.000.